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Review Officer

WorkSafeNB
April 15, 2026
Full-time
Remote
Canada
$92,248.80 - $108,528 CAD yearly

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The Opportunity

WorkSafeNB is looking to hire a permanent full-time Bilingual written and spoken Review Officer. There will be times when on-site presence is required across the province of New Brunswick for in person meetings. For these reasons, working from outside the province or country is not permissible.

Under the direction of the Chief Review Officer, the Review Officer carries out the legislated review mandate under the Workplace Health, Safety and Compensation Commission and Workers' Compensation Appeals Tribunal (WHSCC and WCAT Act). The legislated review mandate is the first level of appeal that is required under the legislation and must occur to advance an appeal to the external tribunal. The Review Officer ensures that all reviews of decisions or orders requested under the Act are conducted in accordance with the Act and WorkSafeNB's administrative law obligations and align with service delivery standards.

Salary And Hours of Work:
• Hours of work are those required to perform the assigned tasks but shall not be less than 35 hours per week, 7 per day. Organization hours are Monday to Friday between 8:00-5:00 PM. This role may require you to work outside of these hours based on operational needs.
• The pay scale for this position is $92,248.80 to $108,528.00 annually.
 

Responsibilities


• Contributing to Decision Review Office (DRO) operational requirements by fulfilling the legislative obligation to carry out independent reviews of decisions, orders, or rulings made under the WHSCC & WCAT Act, the Workers' Compensation (WC) Act, and Firefighters' Compensation (FC) Act at the written request of a person directly affected by the matter in dispute.
• Adjudicating on the Decision Review Application by ensuring that reviews proceed in a timely fashion and are review ready so that client needs are met.
• Discharging WorkSafeNB's legislative and legal obligations for the first level of appeal by ensuring that all reviews of decisions or orders requested are conducted in accordance with the WHSCC & WCAT Act and align with service delivery standards.
• Providing direction, instruction, and/or coaching t on individual decision reviews.
• Collaborating with stakeholders to drive engagement with internal and external stakeholders. The Review Officer contributes to a feedback loop with a collaborative network of stakeholders to drive and promote organizational alignment and improvement related to legislative interpretation, policy application, evidence standards, and awareness of impacts from decision-making and reviews.

Qualifications


• A bachelor's degree in business administration, public administration, law, political science or a relevant field. 
• Must have 5 years of progressive experience in complex decision making and/or decision reviewing with preference for experience in workers' compensation, appeals, or administrative tribunals. (e.g. Some examples of WorkSafeNB positions that are considered relevant are Case Managers, Claims Adjudicators, WCAT Standing Representatives, Technical Coaches, and Policy Analysts).
• Knowledge of compensation and safety legislation, adjudication processes and administrative tribunals is required.
• Certification or willingness to complete professional development from the Foundation of Administrative Justice (FOAJ), the Canadian Institute for the Administration of Justice (CIAJ) and/or the Council of Canadian Administrative Tribunals (CCAT).

Competencies:

• Adaptability
• Client-focused Service
• Ensuring Accountability
• Teamwork and Collaboration
• Decision Making
• Legislation and Compliance
• Achievement Orientation
• Critical Judgment
• Analytical Thinking
• Enabling Communication
 

Written and spoken competence in English and French is required.

WorkSafeNB offers a competitive annual salary with excellent benefits, including:

• Comprehensive benefits package (health, dental, life insurance and LTD insurance)
• New Brunswick Public Service Pension Plan
• Competitive vacation and leave entitlements.
• Enhanced opportunities for professional learning and development.

If you are interested in pursuing these opportunities with WorkSafeNB, please apply online at www.worksafenb.ca by April 29, 2026.

We thank all those who apply, however only those selected for further consideration will be contacted.

For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.
 

About Us


The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

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A little bit about us

WorkSafeNB

Organization

WorkSafeNB administers no-fault workplace accident and disability insurance for employers and their workers, funded solely through assessments on employers. All employers having three or more workers are obligated to obtain compensation coverage.

WorkSafeNB is committed to preventing workplace injuries and illness through education and enforcement of the Occupational Health and Safety Act.

WorkSafeNB is administered by a board of directors consisting of the chairperson, a vice-chairperson, the president and CEO (non-voting member), the chairperson of the Appeals Tribunal (non-voting member), five members representing workers, and five members representing employers. Other than the president & CEO and the chairperson of the Appeals Tribunal, members of the board of directors serve part-time.

WorkSafeNB's mandate is to:

  • Promote the creation of a workplace safety culture in which all employees and employers view all occupational diseases and accidents as being preventable.
  • Promote an understanding, acceptance, and compliance with all legislation for which WorkSafeNB is responsible, including the enforcement of the OHS Act and regulations.
  • Provide timely compensation benefits, medical aid, rehabilitation, and safe return-to-work services to injured workers.
  • Provide sustainable insurance and insurance-related services to the employer community.
  • Represent stakeholders and provide recommendations and advice to government with respect to legislation, and publish such reports, studies, and recommendations WorkSafeNB considers advisable.

Assessments are affected by the level of activities in the province's workplaces, as are the resulting claims. There are also substantial assets that ensure WorkSafeNB will be able to provide the ongoing benefits promised to injured workers through a wage loss recovery insurance system. These funds are invested in the financial markets and investment returns are subject to the ups and downs of the marketplace.

Regional Services

WorkSafeNB's head office is located in Saint John.

More Info

For more information, please visit www.worksafenb.ca

Toll Free: 1-800-999-9775