Job Coach

JOB TITLE      Job Coach

REPORTS TO Employment Manager

LOCATION     Saint John region (with regular travel to Charlotte County and Sussex area)

ABOUT US

Key Industries has been providing services to people with disabilities since 1974. We are an “Employment First” agency offering a wide range of pre-employment programs, social and community programs, and supports for those with complex needs. Key Industries has transitioned from a sheltered model to an agency that provides a wide range of outreach programs meeting the needs of all individuals with a disability. We believe in the possibilities for all people and are proud of the services that we provide.

OUR MISSION

Providing employment-first programs and personalised services to empower persons with a disability to achieve personal, community and economic independence.

JOB OVERVIEW

Key Industries is seeking a Job Coach to support individuals with barriers to employment as they transition into and maintain meaningful work opportunities. This role involves providing on-site job coaching, reinforcing workplace training, and promoting independence through tailored support strategies. When not on job sites, the Job Coach will facilitate individual or small-group experiential learning sessions to provide hands-on training through job simulations. The role also includes monitoring progress and maintaining communication with employers and other stakeholders. May include days, evenings, weekends and holidays.

DUTIES AND RESPONSIBILITIES

- Support clients in maintaining employment by guiding them through successful task completion and workplace expectations

- Reinforce employer training and ensure clarity and consistency in job tasks

- Use prompting strategies and gradually fade support to encourage independence

- Help clients interpret and navigate the social and physical aspects of the workplace

- Assist in building daily structure and routines that contribute to workplace success

- Foster inclusive work environments by working collaboratively with both employees and employers

- Advise on workplace accommodations for people with disabilities

- Provide creative, person-centred solutions to employment challenges

- Monitor and evaluate the progress of clients and document outcomes appropriately

- Communicate effectively with employers, families, and other stakeholders regarding support needs, expectations, fading plans, etc.

- Develop individualised training plans using the Skills for Success and NOC profiles as guides

- Lead workplace simulation sessions based on participants' training goals

- Ability to set, as well as demonstrate for your client, clear and appropriate working boundaries

QUALIFICATIONS AND SKILLS

- Diploma or degree in Human Services, Social Work, Psychology, Disability Support Services, or a related field (or equivalent experience)

- Experience working with individuals with disabilities or employment barriers is considered an asset

- Strong interpersonal, problem-solving, and communication skills

- Ability to work independently in community settings while maintaining regular communication with the team

- MUST have a valid driver’s license to be able to travel to various work sites as needed

JOB TYPE

Full-Time

IMPORTANT DISCLAIMER NOTICE

All candidates must submit to a criminal record check with vulnerable sectors and a Social Development check prior to employment with Key Industries.