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Operational Support Specialist

Cooke Aquaculture Inc.
2 days ago
Full-time
On-site
Woodstock, New Brunswick, Canada

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

The Role

As a result of our robust growth, we are adding an Operational Support Specialist to join our team of professionals in our Shoreland Transport Inc.  office in Woodstock, NB. This role will report to the Operations Manager. We are looking for a driven professional who takes initiative and has the ability to contribute to a positive, team-oriented work environment.

Principal Responsibilities

  • Support after hours operations: 1400 to 2200 Monday to Friday
  • Day to day functions
  • Answer and support Driver calls
  • Handle all Breakdowns 
  • Monitor Reefers using the on-board software
  • Assist with plans and / or updates of the fleet when needed 
  • ACE and ACI creation, submission
  • Customer Service Support
  • Track and Trace for customers
  • Updates sent to customers as needed
  • Carrier follow up
  • Monitor load tenders – update orders are needed
  • Vacation Coverage – as needed, when required

Qualifications:

  • Minimum 2 years of experience in transportation, distribution, or supply chain
  • College/University degree preferred but not required
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite and experience with databases
  • Ability to work independently and as part of a team
  • Must have excellent attention to detail and problem-solving skills.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

  • Health Benefits: Includes coverage for dental, vision, and extended medical care.
  • Insurance: Life and disability insurance provided for financial security.
  • Support Services: Access to an Employee Assistance Program (EAP).
  • Financial Planning: Opportunity for RRSP matching to support your retirement savings.
  • Time Off: Paid vacation and holidays.
  • Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
  • Career Development: Professional growth opportunities and avenues for advancement.
  • Perks: Employee discounts on company products or services.
  • Convenience: On-site parking 

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

We thank all candidates for their interest, however, only those selected for interviews will be contacted.

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