Team Leader, Warehouse

We currently have an opening for a Team Leader, Warehouse for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service. We Offer:

• Competitive wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance
• Disability benefits
• Maternity leave top up program
• Paid vacation
• Paid sick time
• Shift premiums
• Fitness reimbursement program
• Paid training
• Clothing allowance program
• Employee recognition program
• Company discounts
• Excellent training programs

• Lead and supervise the shipping and receiving team, ensuring productivity, adherence to company standards, and smooth daily operations.
• Fill operational gaps as needed to maintain workflow continuity. Provide hands-on support to the shipping team when necessary.
• Train and mentor team members to maintain high performance and compliance with procedures.
• Ensure safety protocols are strictly followed; report any incidents to the Operations Manager and maintain a safe work environment.
• Investigate discrepancies related to parts, receiving, and invoices, support escalations, invoice variances, corrections, and overall inventory health.
• Manage inventory management activities, including cycle counts, returns, and physical inventory processes.
• Manage Returns (PARS) and ensure accurate part locations for new items.
• Coordinate shipping activities, working with carriers and freight forwarders to ensure timely and cost-effective deliveries.
• Collaborate with procurement team to address issues with received products.
• Maintain strong communication with branches and procurement teams, managing parts transfers to other branches efficiently.
• Identify and implement process improvements to enhance efficiency and reduce operational costs.

• Education: Trade Certification or College Diploma required
• Experience: Minimum 3–5 years of experience in warehouse/retail operations, shipping/receiving, or inventory control, with at least 1–2 years in a supervisory or leadership role.
• Technical Skills: Proficiency with ERP systems and inventory management software; Proficient in Microsoft Office tools (Excel, Word, Outlook), ability to operate forklifts and other material handling equipment (valid certification preferred).
• Knowledge & Competencies: Strong understanding of warehouse processes, safety standards, and compliance regulations; excellent organizational and problem-solving skills.
• Physical Requirements: Ability to lift up to 20 kg (40 lbs) and stand for extended periods; comfortable working in environments that may be dirty or hazardous, with proper PPE.
• Additional Assets: Previous experience in a dealership Parts Department is considered an asset.